Enterprise Resource Planning (ERP) Proposal : CSFs in SAP system towards the Multinational companies

Thevarani Shanmugham, Rajeswary Muthu Kathan, Setyawan Widyarto

Abstract



The enterprise resources planning (ERP) has redefined to be a business process management software that allows an organization to use a system integrated application to manage the business and automated many back office function related to technology services. ERP is a package with the techniques and concepts for the integrated management of business as a whole, for effective use of management resources, to improve the efficiency of an enterprise. This paper investigates the authoritative critical success factors (CSFs) which are essential for implementing ERP systems focus on Systems Applications and Products (SAP) system in multinational companies especially in Malaysia. Initially, ERP was targeted for manufacturing industry mainly for planning and managing core business like production and financial market. As the growth and merits of ERP package ERP software is designed for basic process of a company from manufacturing to small shops with a target of integrating information across the company.

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